Rivur Privacy Policy
Effective Date: June 30th, 2024
Introduction
Welcome to Rivur, your secure, end-to-end encrypted chat program. At Rivur, we are committed to protecting your privacy and ensuring the confidentiality of your communications. This Privacy Policy explains how we collect, use, and safeguard your information when you use Rivur. By using Rivur, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you register for Rivur, we may collect personal information such as your username and email address. This information is used solely for account creation and management purposes.
1.2 Usage Information
We may collect information about your usage of Rivur, including message metadata (such as timestamps and sender/receiver information). This data is used to ensure the smooth operation of our service and is not shared with third parties.
1.3 Telemetry Data
We collect minimal telemetry data to monitor the health of the application, detect issues, and fix bugs. Detailed logs are kept for 60 days and then deleted then are summarized. We monitor traffic patterns for billing purposes. Messages that are deleted by users are purged from our system.
2. How We Use Your Information
2.1 Account Management
Your personal information is used to create and manage your Rivur account. This includes account verification, password recovery, system maintenance alerts, and customer support.
2.2 Service Improvement
We may use usage information to improve the performance and features of Rivur. This information helps us understand how our users interact with the app and identify areas for enhancement.
2.3 Telemetry Data Usage
Telemetry data is used to ensure the stability and reliability of Rivur. By analyzing this data, we can identify and address potential issues promptly, enhancing your overall user experience.
3. Data Security
3.1 Encryption
All Rivur to rivur messages sent through Rivur are end-to-end encrypted, ensuring that only the intended recipients can read them. We use state-of-the-art encryption protocols to protect your communications from unauthorized access. SMS/MMS messages sent from Rivur are stored encrypted. We are not responsible the lifecycle of the SMS/MMS messages that our on Third Party services or end users device.
3.2 Data Storage
Your data is stored securely on our servers. We implement industry-standard security measures to protect your information from loss, theft, unauthorized access, disclosure, alteration, and destruction. We have taken steps so the cloud provider Rivur operates on cannot access your data.
4. Sharing Your Information
4.1 No Third-Party Sharing
We do not share, sell, or rent your personal information to third parties. Your privacy is our priority, and we are committed to keeping your data secure and confidential. When we use Third party services to deliver Rivur we are serious about selecting providers that adhere to a strict security policies. We have no responsibility of the privacy state of the device you operate Rivur on as various operating systems and phone providers had unsatisfactory privacy practices.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities. We define a valid request is a warrant issue by a jurisdiction we recognize. We will notify you of any such requests unless prohibited by law. All requests will be listed on Government requests.
5. Your Privacy Rights
5.1 Access and Control
You have the right to access, update, and delete your personal information. You can do this by logging into your Rivur account and making the necessary changes.
6. Children's Privacy
Rivur is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
7. Virtual Phone Numbers
Rivur phone numbers are virtual phone numbers. The association of these numbers is with Privacy Connection and not with your personal information or identity. This ensures that your identity and location remain protected. We will only disclose the association between your Rivur number and Privacy Connection if presented with a valid warrant from a recognized government agency.
8. No IP Address or Location Tracking
We do not track your IP address or physical location. Your anonymity and privacy are of utmost importance to us, and we ensure that your location information remains undisclosed and secure.
9. User Settings to Minimize Telemetry
Rivur provides user settings to minimize telemetry collection. You can adjust these settings within the app to limit the amount of data we collect, allowing you to have greater control over your privacy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Contact Us:Contact Form
Address: Rivur Privacy Team
Thank you for trusting Rivur with your secure communications. We are committed to protecting your privacy and ensuring your data remains confidential.
Last Updated: June 30th, 2024